Frequently Asked Questions

Company FAQs

1. Q: What products do you manufacture?
A: We manufacture one-step ISBM machines, injection molds, blow molds, and related equipment for producing pharmaceutical, cosmetic, food, household chemical, and specialty plastic bottles.

2. Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer established in 2000, with in-house machine production, mold manufacturing, engineering, assembly, testing, and after-sales support capabilities.

3. Q: Can you recommend the right ISBM machine for my product?
A: Yes. Based on your bottle material, capacity, shape, neck finish, cavity number, and required output, our engineering team can recommend a suitable machine model and mold configuration.

4. Q: Do you provide customized machines and molds?
A: Yes. We provide customized ISBM machines, injection molds, and blow molds based on bottle samples, drawings, production capacity, and specific application requirements.

5. Q: What bottle materials can your machines process?
A: Depending on the machine configuration and bottle application, our equipment can process materials such as PP, PET, PETG, PC, and other suitable thermoplastics.

6. Q: Do you provide installation and after-sales service?
A: Yes. We provide installation guidance, machine commissioning, operator training, spare parts supply, troubleshooting, and long-term technical support.

7. Q: How can I request a quotation?
A: Please send us your bottle sample or drawing, material, capacity, neck size, target output, and destination country. Our team will provide a suitable machine and mold solution with a detailed quotation.